Air travel should be a relaxing and generally pleasant experience that you can look back on and feel satisfied, if not outright happy. This involves having a smooth ride from the moment you book your tickets to the moment you put your first step forward in your destination. However, one must always be prepared to come up against awkward situations in traveling because trust me; they will come up at least once.
For instance, flights getting canceled or delayed are hardly great for reducing your anxiety, and it makes sense if you are interested in learning about your options and rights in each situation. In this article, we shall take a look at your rights as a traveler with British Airways (BA) in case a flight gets canceled or delayed.
Compensation if your flight gets delayed
According to the legislation drafted by the European Union, you are entitled to a compensation of 600 euros, regardless of the ticket price. You shall be eligible for this compensation for flights up to 6 years old, and if your flight was canceled, overbooked or delayed for more than 3 hours.
What to do if your flight gets delayed
The first sensible thing to do in such a situation is to get in touch with British Airways, explain your situation and demand relevant compensation. After that, you should inquire about the reason for the delay, and it is also a good idea to get in touch with the other passengers from the flight that got delayed.
The components of your compensation
The BA flight delay compensation is contingent upon the delay time, a distance of your trip and the reason for the delay. For instance, for a delay time of two or more hours and distance less than 1500 km, you are eligible for complimentary drinks, food, and two calls, emails or faxes.
If your flight gets delayed for more than five hours, you can cancel it, upon which the British Airways will have to give you a refund. In case of an overnight delay, the airline should give you accommodation in a hotel and transfer you there and back to the airport.
In conclusion, as a traveler associated with one of the most prestigious airline services in the world, you can expect to come up against a whole host of troubles and awkward situations, but at the same time, you can also expect to be compensated accordingly. Just be sure to know what you are looking for and who to demand it from.